Your Privacy Matters.
This Privacy Policy explains how True North Property Management collects, uses, and protects information submitted through our website.
True North Property Management (“True North,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the types of information we may collect when you visit truenorthproperties-tx.com, submit a form, request a rental analysis, or otherwise communicate with us through the website.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide through website forms or direct communications with True North.
Depending on how you interact with the website, this information may include:
- Name
- Email address
- Phone number
- Property address
- Property type
- Bedroom and bathroom information
- Current rental or occupancy status
- Information about your property or management needs
- Any other information you choose to provide
The website and its hosting or technical service providers may also automatically process certain technical information, such as an IP address, browser type, device information, referring pages, and website activity.
How We Use Information
We may use information collected through the website to:
- Respond to questions and inquiries
- Provide requested rental analyses or property reviews
- Discuss property management services
- Prepare management recommendations or proposals
- Communicate regarding a property or potential business relationship
- Operate, maintain, and improve the website
- Protect the website and our business from misuse or security threats
- Comply with applicable legal and regulatory obligations
We seek to collect and use personal information only for legitimate business purposes related to our property management services, website operations, and communications.
Data Security
We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through general website forms unless specifically requested through an appropriate secure process.
Data Retention
We may retain personal information for as long as reasonably necessary to respond to inquiries, evaluate a potential business relationship, provide services, maintain appropriate business records, resolve disputes, or comply with legal obligations.
Information that is no longer reasonably necessary may be deleted or otherwise disposed of in accordance with our business practices and applicable requirements.
Your Privacy Rights
Depending on applicable law and your place of residence, you may have rights regarding personal information associated with you. These rights may include the ability to request:
- Confirmation of whether we process personal information about you
- Access to certain personal information
- Correction of inaccurate personal information
- Deletion of certain personal information
- A copy of certain information in a portable format
- Information regarding certain disclosures of personal information
- Opt-out rights where required by applicable privacy law
You may submit a privacy request through our Contact page:
Submit a Privacy Request →We may need to verify your identity before completing certain requests. We will not unlawfully discriminate against an individual for exercising applicable privacy rights.
If applicable law provides a right to appeal a decision regarding a privacy request, you may contact us through the same method and clearly state that you are requesting an appeal of the prior decision.
Children’s Privacy
This website and our property management services are not directed to children under the age of 13. We do not knowingly request personal information from children under 13 through this website.
If we learn that personal information from a child under 13 has been submitted through the website inappropriately, we may take reasonable steps to delete the information.
Third-Party Links and Services
This website may contain links to websites or services operated by third parties. True North is not responsible for the privacy practices or content of independently operated third-party websites.
We encourage visitors to review the privacy policies of third-party services before providing personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or legal requirements.
The date displayed at the top of this page identifies when this Privacy Policy was most recently updated.
Contact Us About Privacy
Questions about this Privacy Policy or requests concerning your personal information may be submitted through the True North Property Management Contact page.
Contact True North